Green Home is exclusively a Web site. We have no paper catalog or bricks and mortar store. To keep a catalog business profitable, an incredible number of paper catalogs have to be sent out over and over and over, wasting an incredible amount of paper. As a result, we're completely virtual. We process all of our orders electronically. Due to resource constraints, we prefer to answer your questions electronically as well. Our highest priority is to make sure all of your orders get processed on time and as promised. Handling your questions and concerns via email allows us to more easily stay on schedule.
At the same time, we recognize that we are far more than an environmental products superstore. We are a resource for people like you, who are trying to make the everyday aspects of their lives more green. You will have questions about going green and the products you are interested in buying. We're here for you. If an email simply won't do, please call one of our customer service representatives toll free at 877-282-6400. Office hours are 9:00 - 5:00 Monday through Friday Pacific Time. Sometimes we may be busy helping other customers, and you will need to leave a message. You should expect to hear back from us within 24-hours (next business day). Thanks.
Send us an e-mail!
And, if you would like, you may write us. Our address in the physical (the one we're trying to green) world is:
Greenhome, LLC. ®
505 Montgomery St. floor 2
San Francisco, CA 94111
Thanks for being green.
The Green Home Staff